Cigarettes / Tobacco
- It is illegal to sell cigarettes or any other tobacco product to anyone under the age of 18
- If you are not sure that the customer is aged 18 or over, ask for proof of age (Challenge 21)
- If you are still not sure, refuse the sale and record it in the refusals book
- Remember that the law forbids all tobacco sales to children. If a child says 'they're for my mum' that makes no difference, even if it is true
- It is illegal to split a pack and sell cigarettes individually, regardless of the customer's age
- Make sure the warning on the packet is in English
- Make sure the A3 warning notice 'IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO ANYONE UNDER THE AGE OF 18' can be seen clearly at all times
An offense is committed
- If you sell tobacco products to a person under the age of 18
- If you sell unpackaged cigarettes
